Writing an artist review is as important, if not more important, than obtaining a client review. Unfortunately, not enough people realise this and we were too late to realise this in one instance.
Omitting vital information for the sake of simplicity.
This is another way in which our 2 primary values of communication and accountability link to one another.
It's a tricky balance.
Read, compare and contrast the following extracts.
Read also: Why are our quotes so complicated?
In this example, the client both fails to acknowledge a previous SOP, and critiqued a worker based on knowledge that falls outside their remit.
This thread explores the understanding that venues/promoters are assumed to have regarding band riders. It's trying to find a way of implicitly stipulating these requirements without being overly meticulous.
What's on your mind?
Facebook asks me “What’s on your mind?” I’m not usually one to answer this question in public for fear of persecution but it all comes down to this widespread notion of “universal truth”, which can manifest itself as a form of assumption, miscommunication and laziness = mother of all disasters. Many individuals have their own moral compass, their own ideas of right and wrong. Accepting it is one thing. Embracing it is another. I can’t justify or assume a "one size fits all" approach without objectifying/qualifying it. How can one “just know” without learning it first? Osmosis? We’re all born different. We’re all conditioned differently. We all think differently. The issue is a lack of understanding and collaboration.
Again, the client has failed to acknowledge or address the process behind what has happened; discrediting the methodology via an assertion of "common sense":
This post highlights a straightforward communication issue on the part of the client. This client could have simply indicated from the outset (11/10/2013) that they were not willing to offer any feedback, which wouldn't have been an issue.
However, their inability to communicate has rebounded on them leading to frustration. Ultimately, it amounts to a pending/unresolved database query - which was eventually resolved and ticked off.
Read & Blog
The "Watch Blog"
Please note: full names, addresses and contact details of private individuals are omitted for data protection purposes (unless already made public elsewhere online).
A category naming and shaming unreliable musicians to watch out for.
A category reporting unscrupulous venues and traders.
A category exploring the issues faced working via agents and promoters.