Enquiry - Fever Latina - 28-05-2016

When we receive an enquiry, we issue 2 pieces of information:

1. A quotation (if the enquirer has stipulated artist/venue postcode)
2. A reservation (if the enquirer has stipulated date)

Note: I only chase enquiries if we have pencilled it into our diary. If you prefer not to receive "chase emails": please let me know and I'll keep this in mind for future enquiries. Unfortunately, we won't be able to notify you if a date has been filled by another enquirer if we haven't pencilled your enquiry into our diary. Alternatively, you can check our availability anytime via our live Event Diary.

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From: Claire
Subject: Re: Enquiry - Fever Latina - 28-05-2016
Date: 25 April 2016 at 13:10:00 BST
To: Sam - Bands For Hire

Hi Sam,

No worries, thanks.

Best regards,
Claire Maillot

On 25 Apr 2016, at 13:06, Sam - Bands For Hire wrote:

Hi Claire,

I see, okay I’l just get in touch again then if a client shows any further interest.

All the best,

Sam
Bands for Hire

Opening Times: 9am - 5pm / Mon - Fri

On 25 Apr 2016, at 13:00, Claire wrote:

Hi Sam,

No worries,

Unfortunately, I cannot inform you if I book another gig for an enquired date if there is no pencil in the diary for that date.

If the client responds to a quotation, feel free to re-check availability and I will treat it as a new enquiry.

Alternatively, you can check our availability at any time via our online event diary:

http://www.redandblackmusic.co.uk/diary.html

Best,
Claire

On 25 Apr 2016, at 12:37, Sam - Bands For Hire wrote:

Hi Claire,

Please do this in the future, it’s just a bit pointless pencilling in something you’ve only quoted for, you don’t even know if the client is interested at this stage.

Just do what all of our other bands do and inform us if you book another gig for an enquired date, so we can let our clients know. However please do not chase me up on enquiries again, there is no need, thank you.

All the best,

Sam
Bands for Hire

Opening Times: 9am - 5pm / Mon - Fri

On 25 Apr 2016, at 12:00, Claire wrote:

Hi Sam,

How’s it going?

No worries, thanks for the update.

In relation to our previous conversation; for any future enquiries, I will not set a reservation period / pencil in dates.

This of course means that there is a risk of non-availability without notice if the client responds to a quotation.

However, if you are happy with this arrangement then this is fine for me.

Best,
Claire

On 25 Apr 2016, at 11:50, Sam - Bands For Hire wrote:

Hi Claire,

I hope you're well. As mentioned previously, it was just a enquiry that was sent to yourself, not a booking nor a client asking for the band to be pencilled in.

There is no need to follow up on a quotation, so please do not send through these emails for a client who’s not even showed any further interest.

All the best,

Sam
Bands for Hire

Opening Times: 9am - 5pm / Mon - Fri

On 25 Apr 2016, at 09:00, Claire wrote:

Hello Sam,

I hope you enjoyed your weekend.

I'm following up on the quotation sent on 21/03/2016 for Fever Latina on 28/05/2016.

Unfortunately, the reservation period of 35 days since I sent the quotation has elapsed, so I will assume that Fever Latina is not needed on this occasion and I will release the date(s). Please let me know as soon as possible if it is not the case.

Please let me know any feedback for this quotation in relation to the event requirements, as it is useful for us to have this for evaluation and future development?

Please also rest assured that the client is welcome to enquire again in future, and I will provide a new quotation subject to availability.

Meanwhile, I would like to pass the client my thanks for getting in contact, and I wish the client all the best for the event.

Best Regards,
Claire Maillot

Claire Maillot
Management & Client Relations

Red & Black Music
management@redandblackmusic.co.uk

On 18 Apr 2016, at 15:00, Claire wrote:

Hi Sam,

No worries, will do.

Best,
Claire

On 18 Apr 2016, at 14:56, Sam - Bands For Hire wrote:

Hi Claire,

If you could just please let me know once a date has been filled for any enquiries we send through and I will then notify the client. That is all that is required for now, you needn’t worry about pencilling it in unless I’ve been asked by a client to do so.

All the best,

Sam
Bands for Hire

Opening Times: 9am - 5pm / Mon - Fri

On 18 Apr 2016, at 13:00, Claire wrote:

Hello Sam,

No worries, thank you for the update.

All this means is that we prioritise your enquiry so that if another enquiry comes in for that date, I give you 1st refusal on that date before quoting to the other enquirer.

Would you like me to not set a reservation period for future enquiries? This might mean that there is a risk of us withdrawing availability without notice.

Alternatively, I can keep to the same reservation format, but only notify you if either I'm quoting for another enquiry for the date(s) or if I'm releasing your enquiry.

For now, I will keep it pencilled and let you know once released, I await your feedback regarding the above options.

Best,
Claire

On 18 Apr 2016, at 12:44, Sam - Bands For Hire wrote:

Hi Claire,

I hope you're well. 

Please be aware that when we send through an enquiry to you that it is just an enquiry at this stage. There is no need to put it down in your diary unless asked to do so by ourselves. We never chase clients once we’ve sent a quote out and await to hear back from them, so there is no need to chase me on any of these enquiries please.

I will come back to you if the client expresses further interested, thank you.

All the best,

Sam
Bands for Hire

Opening Times: 9am - 5pm / Mon - Fri

On 18 Apr 2016, at 10:00, Claire Maillot wrote:

Hello Sam,

I hope you enjoyed your weekend.

I'm following up on the quotation for Fever Latina on 28/05/2016.

Shall we assume that Fever Latina is not needed on this occasion? Alternatively, I can reserve the date(s) for a further 3 days, until 17:00, 21/04/2016, or until we sign a contract.

Please let me know if there is anything else you require.

Hope to hear from you soon,

Best Regards,
Claire Maillot

Claire Maillot
Management & Client Relations

Red & Black Music
management@redandblackmusic.co.uk