This is a follow-up article to the one from last July, and explores unresolved queries after the booking has happened.

View Part 1: Unresolved Queries #1: Enquiries

When we receive an enquiry, we issue 2 pieces of information:

1. A quotation (if the enquirer has stipulated artist/venue postcode)
2. A reservation (if the enquirer has stipulated date)

Note: I only chase enquiries if we have pencilled it into our diary. If you prefer not to receive "chase emails": please let me know and I'll keep this in mind for future enquiries. Unfortunately, we won't be able to notify you if a date has been filled by another enquirer if we haven't pencilled your enquiry into our diary. Alternatively, you can check our availability anytime via our live Event Diary.

My role in Red & Black Music will be to represent client interests, facilitating day-to-day operations and communications, supporting Rory from the perspective of maintaining our brands and reputation and managing all internal agreements to ensure that they are met. I have strong experience in conversing with clients and business intermediaries through my role as a digital editor, where I was in charge of handling the iBooks' sales relationships with Apple. Although I’m new to the performing arts; I believe my skills and qualities will be most relevant in this new role. 

Jo’s done a great job so far, so I won’t be modifying much at all to what she’s put in place.
Thank you for your patience as I get up to speed on the processes and systems.
I look forward to meeting you soon.

Best Regards,
Claire Maillot