I've been told that the amount of emails was cause for confusion. In addition, people are using a wide variety of methods of contact (including social media platforms) which is inefficient and can lead to confusions over agreements. Emails are the preferred method of communication with Red & Black Music for ease of traceability, archiving and auditing.
So, to make it easier for everyone, in addition to doing our best to restrict the amount of informative-only emails; we're setting up an additional failsafe: any email requiring a response/action on your part, will be accompanied by an automated text message highlighting that an action is required and the deadline for this. You may opt out of this service, however please note that you will be automatically re-subscribed if you fail to reply to an e-mail query within deadline.
Please ensure you have given the correct email to us and that you have added email@example.com to your contact list. If you have any doubts, please drop me an email and I'll check and update contact details as necessary.
Please email: do not text back to the notification text, as this message is sent out using an automatic system.
Please update me by e-mailing firstname.lastname@example.org if you prefer to opt out of text notifications or if you need to update your contact details.
Please help us keep conversations/agreements on e-mail so that they are easily traceable, archivable, and allow for fewer misunderstandings.
Have you ever let yourself get talked into something? Have you ever let yourself be led astray by false prophets? Have you ever found yourself drawn into a situation, only to realise that the person didn't actually mean what they meant, and that you took things too literally? Did you misinterpret something that they mentioned? Did you misread vital signals in their facial expressions, articulation, tone of voice and/or body language? Don't worry and take heed: you are not the only one!
Read, compare and contrast the following threads.
3 satisfying slices of ignorance from Essence Music Agency.
The agent displays:
The band is performing for a wedding in a Michelin 5-star hotel restaurant, and are contracted and paid to arrive at 14:00, for a 20:00 performance (6 hours’ early arrival). Unfortunately, there has been a miscommunication between the client and the venue. The venue staff will not let the band in to set up and sound check until later on in the afternoon due to visibility restrictions, even though 14:00 was the time agreed on the contract. The band are subsequently advised that once they have had their 2 hours’ set up and sound check time later on in the afternoon, they must break down, put the equipment aside and re-set up and re-sound check in a 30 minute window after the speeches. Meanwhile, the venue manager advises the musicians to make themselves scarce for the afternoon. Many of the musicians are angry and upset, because they have declined other offers of work so that they can be there at the agreed time, and they all look to you to negotiate the terms of their agreement with the venue staff in person. How would you respond?
We contract events initially at confirmation, but have a separate "Show Advance" document/procedure so that the finer details of the event can be ironed out once a contract is in place, as requested by musicians.
The show advance details all of the finer details and arrangements, which we can update as we go along to ensure that we are clear on everything. Most of these are simply standard details we check for every event, so not all may apply to all events. We now request you to please take a look and let me know if there is anything you wish to add/amend. If we are unsure on some of the details, we can check nearer to the time, if you prefer.
Thanks Hannah for taking the time to provide me with this feedback, as it is much appreciated. I have addressed some of her comments. Based on her comments / feedback and those of other producer(s), I have made a list of items to be added to the agenda as part of our annual management review for 2015.
We will also address all of the above items with all performer(s) / producer(s) as part of the annual artist survey that we do every December. This informs the annual management review that we do every January. However, please let me know if you have any additional comment(s) / feedback to add to the agenda.
We appreciate Hannah's input / assistance.
Read & Blog
Red & Black Music was set up in 2012 to stop musicians cancelling.
A category naming and shaming unreliable musicians to watch out for.
A category reporting unscrupulous venues and traders.
A category exploring the issues faced working via agents and promoters.
Productions vs. Bands
Unresolved Queries 1
Unresolved Queries 2